Yossi Nsiah Boateng 2324 Walton Ave 4C Bronx, New York , 10468 Boatengyossi@gmail.com 347-759-9029 Objective: Dedicated and vigilant security professional with two years of experience in safeguarding people and property. Adept at conducting security patrols, monitoring CCTV systems, and responding swiftly to emergencies. Seeking to contribute my expertise and commitment to safety in a challenging security guard role. Professional Experience: Security Guard Winfield Security Services,Manhattan, New York June 2021 - July 2022 • Conducted routine security patrols of assigned areas to deter and detect unauthorized access, theft, or suspicious activity. • Monitored security cameras and alarm systems, promptly reporting any anomalies or security breaches. • Provided excellent customer service by assisting visitors, employees, and vendors with inquiries and access control. • Responded to and resolved security incidents, including medical emergencies, disturbances, and thefts, in a calm and effective manner. • Collaborated with local law enforcement and emergency services when necessary Security Officer Arrow Security October 2020- April 2021 • Completed comprehensive training program covering security protocols, emergency response procedures, and conflict resolution techniques. • Gained proficiency in the use of security equipment, including radios, access control systems, and metal detectors. • Developed strong communication skills to interact effectively with team members and the public Family Dollar Cashier/ Stockperson June 2019-December 2019 • Responsible for providing exceptional service to our customers • Welcomed and Greeted customers, • Assisted them with selection and stocking of merchandise • Completed transactions • Answered questions regarding the store and merchandise Education: Associate Degree in Computer Science Bronx Community College, Bronx,New York High school Diploma (GED) Skills: • Security Patrols • Access Control • CCTV Monitoring • Emergency Response • Incident Reporting • Conflict Resolution • Customer Service • Radio Communication References: Available upon request.